I have been having so much trouble with Vonage’s billing lately, it’s frustrating. They charged me $520 for a year without any notice, so I contacted them telling them I wanted to downgrade because it costs too much and I don’t use it that much. I use Vonage for business/support, but being an online business very little is done on the phone. So I got downgraded, but they weren’t sending my money back, so I had to dispute it through my credit card to get the refund. This month, they charged me $42, which would come to $500 yearly and I wasn’t saving any money. I had finally decided I was switching to Magic Jack and called to cancel.
When I called to cancel, the guy offered me a new ‘promotion’ they’ve started that has their unlimited calling plan for only $12.50/mo. This is the type of savings I was looking for, so I switched and I’m pretty happy about that. It still comes to about $180/yr (and Magic Jack is $40/yr) but it’s reliable and I won’t have to change my number.
Just a quick post to let all of you out there who have Vonage know about this promotion so you can call and attempt to get it. You may need to ask to cancel to get it offered to you. And if you’re using a regular landline, but have been thinking about Vonage, let me know and I’ll send you a link that will give you and me a free month if you sign up.
My name is Amy, and I've been creating and designing websites for 10 years. I live
in the lowcountry of South Carolina where there is plenty of natural inspiration. 
